Privacy Policy

PixieCraft 运营这家商店和网站,包括所有相关信息、内容、功能、工具、产品和服务,以便为您提供精心策划的购物体验(“服务”)。PixieCraft 由 Shopify 提供支持,使我们能够向您提供这些服务。此隐私政策描述了我们在您使用服务或以其他方式与我们沟通时如何收集、使用和披露您的个人信息。如果我们的服务条款与本隐私政策发生冲突,本隐私政策将控制个人信息的收集、处理和披露。

请仔细阅读本隐私政策。通过使用和访问任何服务,您确认您已阅读本隐私政策,并理解本隐私政策中描述的您的信息的收集、使用和披露。

我们收集或处理的个人信息

当我们使用“个人信息”一词时,我们指的是能够识别您或与您相关联的信息。个人信息不包括匿名收集的信息或已去标识化的信息,使其无法识别您或与您合理关联。根据您如何与服务互动、您的居住地以及适用法律的允许或要求,我们可能会收集或处理以下类别的个人信息,包括从这些个人信息推断出的结论:

  • 联系方式 包括您的姓名、地址、账单地址、送货地址、电话号码和电子邮件地址。
  • 财务信息包括信用卡、借记卡和金融账户号码、支付卡信息、金融账户信息、交易详情、支付方式、支付确认和其他支付详情。
  • 账户信息 包括您的用户名、密码、安全问题、偏好和设置。
  • 交易信息包括您查看的商品、加入购物车的商品、添加到愿望清单的商品、购买的商品,以及您的退货、换货、取消和过去的交易。
  • 与我们的沟通 包括您在与我们沟通时提供的信息,例如,当您发送客户支持请求时。
  • 设备信息 包括有关您的设备、浏览器或网络连接的信息,您的IP地址和其他唯一标识符。
  • 使用信息 包括有关您与服务互动的信息,包括您如何以及何时与服务互动或导航服务。

个人信息来源

我们可能会从以下来源收集个人信息:

  • 直接从您那里 包括当您创建账户、访问或使用服务、与我们沟通或以其他方式向我们提供您的个人信息时;
  • 通过我们的服务自动 包括在您使用我们的产品或服务或访问我们的网站时从您的设备中收集,以及通过使用Cookies和类似技术;
  • 来自我们的服务提供商 包括当我们委托他们实现某些技术时,以及当他们代表我们收集或处理您的个人信息时;
  • 来自我们的合作伙伴或其他第三方。

我们如何使用您的个人信息

根据您与我们的互动方式或您使用的服务,我们可能会将个人信息用于以下目的:

  • 提供、定制和改进服务。 我们使用您的个人信息向您提供服务,包括履行我们与您的合同、处理您的付款、履行您的订单、记住您的偏好和您感兴趣的商品、向您发送与您的账户相关的通知、处理购买、退货、换货或其他交易、创建、维护和管理您的账户、安排发货、促进任何退货和换货、使您能够发布评论,并为您创建个性化的购物体验,例如推荐与您的购买相关的商品。这可能包括使用您的个人信息来更好地定制和改进服务。
  • 营销和广告。 我们会使用您的个人信息进行营销和推广目的,例如通过电子邮件、短信或邮寄方式发送营销、广告和推广通讯,并在服务或其它网站上向您展示在线广告,包括基于您之前购买或添加到购物车的商品以及在服务上的其他活动。
  • 安全和防欺诈。 我们使用您的个人信息来验证您的账户,提供安全的支付和购物体验,检测、调查或采取行动应对可能的欺诈、非法、不安全或恶意活动,保护公共安全,并确保我们的服务安全。如果您选择使用服务并注册账户,您有责任确保账户凭证的安全。我们强烈建议您不要与其他人分享您的用户名、密码或其他访问详细信息。
  • 与您沟通。 我们使用您的个人信息为您提供客户支持,回应您的需求,向您提供有效的服务,并维持我们与您的商业关系。
  • 法律原因。 我们使用您的个人信息以遵守适用法律或回应有效的法律程序,包括来自执法或政府机构的请求,以调查或参与民事发现、潜在或实际诉讼或其他对抗性法律程序,并执行或调查潜在的违反我们条款或政策的行为。

我们如何披露个人信息

在某些情况下,我们可能会根据本隐私政策向第三方披露您的个人信息以用于合法目的。这些情况可能包括:

  • 通过 Shopify,我们的供应商和其他为我们提供服务的第三方(例如 IT 管理、支付处理、数据分析、客户支持、云存储、履行和运输)可以进行操作。
  • 与商业和营销合作伙伴合作,提供营销服务并为您提供广告。例如,我们使用Shopify来支持基于您在不同商家和网站上的在线活动的个性化广告与第三方服务。我们的商业和营销合作伙伴将根据其自身的隐私声明使用您的信息。根据您的居住地,您可能有权指示我们不要分享有关您的信息,以便向您展示基于您在不同商家和网站上的在线活动的有针对性的广告和营销。您可以在此行使您的权利以选择退出这些用途。
  • 当您指示我们,或以其他方式同意我们向第三方披露某些信息时,例如向您发送产品或通过您使用社交媒体小部件或登录集成。
  • 与我们的附属公司或我们的企业集团内的其他公司。
  • 与业务交易(如合并或破产)相关,遵守任何适用的法律义务(包括回应传票、搜查令及类似请求),执行任何适用的服务条款或政策,并保护或捍卫我们的服务、我们的权利以及我们用户的权利或他人的权利。

与 Shopify 的关系

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify 消费者隐私政策。根据您的居住地,您可能在此对您的个人信息行使某些权利Shopify 隐私门户链接

第三方网站和链接

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at submfjunling@gmail.com or contact us at Room 219, No. 849, Miaohouwang Road, Xixing Street, FLAT 1506, 15F, CHEUNG FUNG GOMM BLDG, 21-25CHEUNG SHA WAN ROAD, SHAM SHUI PO, HK, HK For the purpose of applicable data protection laws, we are the data controller of your personal information.